For this look at Ovation credit report repair, we review the top 5 areas that consumers should evaluate when choosing a credit repair company. Because of the wide variety of credit repair services available online, it’s important to choose a solution that will best meet your needs. In this review, we cover experience, professionalism, responsiveness, expertise, and results on a scale of 1 to 5. For this review of Ovation credit report repair, 5 is the best rating and 1 is the lowest.
Experience
Ovation Credit (originally known as Ovation Law) has a history with the Better Business Bureau dating back to the 1970s. While this is an impressive background, we needed to dig deeper in order to find out whether or not Ovation credit report repair was a good investment.
What we found is that on average, Ovations’ customers see 19 removals across all credit files. There are many text-based client testimonials on the site which are convincing as well. While there is no listing of the total number of people who have been helped in the past few years, the results and types of removals that Ovation has obtained are listed in an easy-to-follow way with meaningful numbers to help the customer decide whether or not to take action.
Overall Experience Score: 4 out of 5
Professionalism
One of the intangible aspects of credit repair is professionalism – that is, how well the company works with their customers as well as the credit bureaus themselves. Ovation credit report repair has good reviews online, and a quick Google search turned up no negative reviews on the site.
Additionally, the company has a satisfactory record with the BBB and has maintained its membership even through the company’s name changes. Ovation Credit Services has a standing membership and accreditation dating back to 2004, and has an A rating. All of this reflects well on Ovation credit report repair, as they have consistently worked to keep their brand reputation over the lifetime of the company.
Overall Professionalism Score: 5 out of 5
Responsiveness
One of the main reasons that people turn to professional credit repair services is because they need someone to provide guidance and support. Because Ovation credit report repair is not just about filing dispute letters or other types of documentation, we also graded them on how well they respond to questions.
One of the nice things about Ovation Credit Services is that they offer free consultations over the phone and via online chat before you sign up. We opted to use the online chat feature and were quickly connected to a representative. We asked questions about the credit repair process, the types of negative items on a credit report, and how Ovation could help us with credit repair.
The representative was very patient with us and gave us a full understanding of our legal rights – even informing us that credit repair is possible without a company, and then explaining fully why someone would hire a company to take care of the problem.
Overall Responsiveness Score: 5 out of 5
Expertise
A major reason for turning to a professional for help with credit repair is expertise. We depend upon credit repair agencies to have the knowledge and skills necessary to help us and to craft more effective dispute letters and courtesy letters than we would write on our own.
Ovation Credit Services takes the unique approach of requiring all of their account representatives to be certified in the Fair Credit Reporting Act, as well as providing continual training to be certain that these case advisors are able to answer questions and repair credit effectively.
Another aspect of Ovation credit report repair that sets itself apart is the case manager – users who sign up are given a Personal Case Advisor that works with them to repair their credit. So there is one point of contact, and one person who gets to become an expert in your unique situation.
Overall, Ovation has impressive expertise, though not everyone on their staff is a legal professional.
Overall Expertise Score: 4.5 out of 5
Results
Understanding the laws surrounding consumer credit repair are important. Just as important is being able to effectively translate that knowledge into actionable results that helps users. While there are a lot of positive reviews, testimonials and other information, there aren’t a whole lot of hard numbers about how many users have benefited from Ovation credit report repair.
That said, with an A rating from the Better Business Bureau, it’s highly likely that consumers are getting positive results from Ovation Credit Services overall. When you couple the high BBB rating with the very affordable rates – only $79 to get started and the basic service for just $39 a month – it’s easy to see that Ovation credit report repair is a great investment for the consumer who may not have much money but is serious about credit repair.
Overall Results Score: 4 out of 5